Effective Date: 01 July 2026
At Breville Global, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.
Return Eligibility
You may request a return or replacement if:
- You receive a damaged product.
- You receive a defective product.
- You receive an incorrect item.
- The product is missing accessories or components.
Requests must be made within 7 days of delivery.
Return Conditions
To be eligible for a return:
- Product must be unused and in its original condition.
- Original packaging, accessories, manuals, and invoice must be included.
- Product must not show signs of misuse or physical damage caused after delivery.
Non-Returnable Items
Returns will not be accepted for:
- Products damaged due to improper installation or misuse.
- Physical damage after delivery.
- Products repaired or modified by unauthorized persons.
- Products without original packaging or invoice.
- Warranty-related issues after the return period (covered under Warranty Policy).
Refund Process
Once the returned product is received and inspected:
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.
- Shipping charges, if applicable, are non-refundable unless the return is due to our error.
Replacement Policy
Eligible products may be replaced instead of refunded, subject to stock availability.
Contact for Returns
📞 +91-87089-54195